Cancellation & Refund Policy

At URBANSHADE, we strive to ensure a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

For the safety and hygiene of our customers, all our products are non-returnable and non-refundable once opened or used. Due to the nature of cosmetic products, we cannot accept returns or exchanges unless the item is damaged or defective upon delivery. Please ensure you review your order carefully before completing your purchase. If you receive a damaged or incorrect product, contact our customer service team within 7 days for assistance.

Contact Us:
For any queries or assistance regarding refunds or cancellations, please reach out to us at support@urbanshade.in.